Run your appliance repair shop without losing units on the bench

Every drop-off tracked from intake to return. Counter, bench, and owner on the same page — paper-free, no missed repairs, no callbacks chasing the same unit.

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14 days free. No credit card. Log your first repair in 10 minutes.

How shops run on Semnal

Three stages every repair goes through, every time.

Intake at the counter

Customer drops off a unit. Counter logs make + model + serial, attaches a ticket, gets the customer's signature. Unit lands in the queue with a tag and a photo.

Diagnose and call the customer

Bench tech diagnoses, quotes parts + labor, calls the customer for approval before ordering. Decision logged with the ticket — no "I thought he said yes" disputes later.

Repair, QC, return

Repair gets done, QC verifies the fix, customer picks up. Every step timestamped with a notes field. End of week, you know exactly what shipped and what's stuck.

Built for drop-off bench work

What 5-20 person shops asked us to build, in order.

Tickets that don't get lost

Every unit gets a ticket from intake to return. No more "where did that washer go" or "did anyone call this customer back."

One source of truth for the shop

Front counter, bench techs, and the owner see the same ticket status in real time. Whoever picks up the phone can answer "what's the status of my repair" in seconds.

Spot stuck repairs before the customer does

Dashboard shows units waiting on parts, units waiting on customer callback, and units sitting on the bench too long. Triage Monday, ship by Friday.

Talk to it like a foreman

Hooked up to Claude, ChatGPT, or any AI agent that speaks MCP. Ask "what's stuck and why" — get the list. Tell it to log a callback — it logs the callback. Optional; works fine without.

Ready to stop losing units?

Set up your shop in under 10 minutes. Track your first repair before lunch.

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